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Symphony Square
Concierge
Entry-Level JobVerifiedNo experience needed
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Based on Pennsylvania data
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What they do
A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
$37,318 / year median in Pennsylvania
+8% projected growth
Job Description
Concierge Symphony Square - 2.7 Bala-Cynwyd, PA Job Details 16 hours ago Benefits Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off Vision insurance Qualifications Visitor query response Greeting customers Answering guest questions Mail distribution Conducting guided tours Mail management Resident rapport building Mail processing Entry level Coordinating resident events Office phone management Under 1 year Full Job Description Proactively assist residents, families, visitors, and employees with questions or problems resulting in a positive experience; greet all visitors and answer incoming calls in a professional and respectful manner. Monitor entry area for visitors and guests, greet and directs as necessary, answer incoming telephone calls and resident calls, forward and take messages, receive and send packages for residents, assists with residents who request assistance with mailing letters and packages. Manage the lobby; monitor and ensure desk and lobby are clean and neat; create a comfortable, inviting area; assist the activity director and/or others as necessary in promoting activities with residents in the lobby. Respond to inquiries and/or tours when Community Relations Director, Executive Director and Resident Care Directors are not available; facilitate experiences/tours of community as needed. Promote and encourage residents to participate in activities. Follow and communicate company policies and procedures. Seek out and perform other duties as assigned or needed. Check out our perks!