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Clinical Concierge. Job in Mertztown Gr8Jobs
Career Insights for Concierge
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Based on Pennsylvania data
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What they do
A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
$37,318 / year median in Pennsylvania
+8% projected growth
Job Description
Lehigh Valley Health Network (LVHN) is seeking a compassionate Clinical Concierge to enhance the patient experience in our Healthcare & Medical Services department. In this role, you will be the first point of contact for patients, guiding them through check-in, registration, scheduling, and wayfinding while ensuring accurate documentation in our EHR. You will coordinate closely with nurses and clinicians, support insurance and billing inquiries, and provide timely updates to patients and families. LVHN offers a collaborative culture focused on excellence, community well-being, and growth opportunities across our dynamic healthcare network.