Arial, Helvetica, sans-serif;font-size:14px;%22%3EYour potential has a place here with TTEC's award-winning employment experience. As a %3Cstrong%3EBilingual Licensed Healthcare Insurance Agent - Spanish-English working remotely,%3C/strong%3E you'll be a part of bringing humanity to business. #experienceTTEC%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:
Arial, Helvetica, sans-serif;font-size:14px;%22%3EOur TTEC Remote CX team has 47 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, Washington D.C. or outside of the United States. %3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:
Arial, Helvetica, sans-serif;font-size:14px;%22%3EOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:
Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EWhat You'll be Doing%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:
Arial, Helvetica, sans-serif;font-size:14px;%22%3EYou'll be using the knowledge that you bring to the role by helping others and giving them peace of mind. Whether it%27s getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:
Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EAs a Licensed Healthcare Insurance Agent, on a typical day, you'll%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family:
Arial, Helvetica, sans-serif;font-size:14px;%22%3EAssist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:
Arial, Helvetica, sans-serif;font-size:14px;%22%3EBe providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:
Arial, Helvetica, sans-serif;font-size:14px;%22%3ERespond to customer inquiries with compassion and active listening and select the best solution in an efficient manner%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:
Arial, Helvetica, sans-serif;font-size:14px;%22%3EIdentify additional needs customers may have and help them to upgrade products or services%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:
Arial, Helvetica, sans-serif;font-size:14px;%22%3EComplete the sale or renewal of a health plan that best suits the customer%27s needs - Sales conversions are expected.%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp%3E%3Cspan style=%22font-family:
Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EWhat You Bring to the Role%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family:
Arial, Helvetica, sans-serif;font-size:14px;%22%3ECurrent Health insurance license in your state of residence%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:
Arial, Helvetica, sans-serif;font-size:14px;%22%3EHigh speed internet (>25 mbps download and 10 mbps upload)%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:
Arial, Helvetica, sans-serif;font-size:14px;%22%3EMinimum six (6) months sales experience%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:
Arial, Helvetica, sans-serif;font-size:14px;%22%3EIntegrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:
Arial, Helvetica, sans-serif;font-size:14px;%22%3EStrong customer service orientation (empathy, compassion and listening skills)%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:
Arial, Helvetica, sans-serif;font-size:14px;%22%3EHigh school diploma or equivalent%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:
Arial, Helvetica, sans-serif;font-size:14px;%22%3EStrong computer navigation skills and experience, as this role is 100% remote%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp%3E%3Cspan style=%22font-family:
Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EWhat You Can Expect%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family:
Arial, Helvetica, sans-serif;font-size:14px;%22%3ESupportive of your career and professional development %3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:
Arial, Helvetica, sans-serif;font-size:14px;%22%3EAn inclusive culture and community minded organization where giving back is encouraged%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:
Arial, Helvetica, sans-serif;font-size:14px;%22%3EA global team of curious lifelong learners guided by our company values%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:
Arial, Helvetica, sans-serif;font-size:14px;%22%3EContinuing education paid by TTEC%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:
Arial, Helvetica, sans-serif;font-size:14px;%22%3ETTEC offers full-time regular positions. After July 15th, this position pays a guaranteed hourly rate of %2424/hour with a performance-based bonus where most earn %2426/hour and top performers %2428/hour%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:
Arial, Helvetica, sans-serif;font-size:14px;%22%3EAnd we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp%3E%3Cspan style=%22font-family:
Arial, Helvetica, sans-serif;font-size:14px;%22%3E for more information.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:
Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EA Bit More About Your Role%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:
Arial, Helvetica, sans-serif;font-size:14px;%22%3EWe're committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor led TTEC and client required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you'll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you're part of one dynamic, global family that's here to support you every step of the way.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:
Arial, Helvetica, sans-serif;font-size:14px;%22%3EYou%27ll report to a Team Lead. We are regularly hiring for this role. You%27ll contribute to the success of the customer experience and the overall success of the team.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:
Arial, Helvetica, sans-serif;font-size:14px;%22%3ETTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience.%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:
Arial, Helvetica, sans-serif;font-size:14px;%22%3ETTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.%3C/span%3E%3C/p%3E