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Glitz and Glam Aesthetic

Front Desk

Career Insights for Concierge

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What they do

A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.

$34,350 / year median in Georgia

+14% projected growth

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Job Description

Front Desk Coordinator / Patient Concierge Are you energetic, personable, and driven to succeed? Do you enjoy helping people feel confident while working in a beautiful environment? Glitz & Glam Aesthetic is looking for a smart, motivated, and hardworking individual to become the face of our practice. We are looking for someone with a positive attitude, strong work ethic, and a genuine desire to grow. Experience in a med spa is a plus, but the right attitude and willingness to learn are more important than experience. Responsibilities Welcome and check in patients with exceptional customer service Answer phones, texts, and emails professionally Schedule appointments and manage the daily calendar Educate patients on treatments, skincare, and memberships Assist with treatment package and skincare sales Maintain a clean, organized work and reception area Process payments and accurately manage patient records Support the provider to ensure an outstanding patient experience
We're Looking For Someone Who Is:
✔ Friendly and professional ✔ Smart and quick to learn ✔ Highly organized and dependable ✔ Self-motivated and takes initiative ✔ Comfortable talking with people and building relationships ✔ Sales-minded without being pushy ✔ Positive, honest, and a true team player ✔ Detail-oriented with excellent communication skills Qualifications Customer service experience required Sales experience preferred Medical, dermatology, plastic surgery, or med spa experience is a plus Exceptional phone etiquette and customer service skills, including experience with multi-line phone systems Excellent organizational skills with the ability to multitask effectively in a busy environment Comfortable using computers and learning new software Ability to manage time efficiently while maintaining attention to detail in proofreading and document management Available to work weekdays and occasional
Saturdays Pay:
$20.00 - $23.00 per hour
Benefits:
Flexible schedule
Work Location:
Hybrid remote in Alpharetta, GA 30009