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ZA
Zona Azul
Wellness Front Office Concierge
Entry-Level JobVerifiedNo experience needed
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What they do
A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
$34,969 / year median in Texas
+15% projected growth
Job Description
Overview Join our vibrant wellness team at Zona Azul as a Wellness Front Office Concierge, where your energetic and welcoming attitude will set the tone for an exceptional client experience. In this dynamic role, you will be the first point of contact for visitors and clients, managing front desk operations with enthusiasm and professionalism. Your organizational skills and attention to detail will ensure smooth daily operations, creating a positive environment that promotes health, relaxation, and well-being. This paid position offers an exciting opportunity to be part of a thriving wellness community dedicated to making a difference in people's lives. Responsibilities Greet clients and visitors warmly, providing exceptional customer service with a friendly and professional demeanor Manage multi-line phone systems, directing calls efficiently and courteously while handling inquiries promptly Schedule appointments, maintain calendars, and coordinate bookings using office management software and our EHR Handle administrative tasks such as data entry, filing, proofreading, and maintaining accurate records with high attention to detail Professional attire or scrubs required appopriate for clinic setting. A polished personal presentation daily is mandatory. Support daily office operations including clerical duties, document preparation, and ensuring a clean, organized front desk environment Assist with prescriptions, lab orders, patient flow and learning our services offered and be able to promote them with a positive and engaging attitude. Provide support for wellness programs by managing client check-ins, follow-ups, and supporting event logistics Sales experience is valuable. Must be flexible to a changing and growing clinic. Looking for a candidate who wants to grow with our team. Skills Proven experience in office management or administrative roles with strong organizational skills and time management abilities Excellent computer literacy including proficiency in Microsoft Office Suite (Word, Excel, Outlook) . Strong customer service skills with exceptional phone etiquette and interpersonal communication abilities Bilingual capabilities are highly valued to serve diverse client populations effectively but not required Familiarity with front desk procedures, multi-line phone systems, data entry, filing, and proofing documents Experience in medical receptionist roles is a plus and or sales, demonstrating familiarity with appointment scheduling and client confidentiality Personal assistant or office support experience that highlights calendar management, data entry accuracy, and multitasking skills This role is ideal for motivated individuals who thrive in energetic environments and are passionate about supporting others' wellness journeys. If you excel at creating welcoming spaces through excellent clerical support and customer care, we invite you to bring your enthusiasm to our team!