A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
Concierge - Watermere at Round Rock Integrated Real Estate Group - 3.9 Round Rock, TX Job Details Full-time $20 an hour 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance Life insurance Qualifications Word processing Windows Desktop applications
Typing Full Job Description About Us:
Integrated Real Estate Group is home to over 1,200 employees who work across 43 communities in Texas, plus 1 in Oklahoma. During our 20+ year history, we have developed over 15,000 units at a total cost exceeding $2 billion. What sets IREG apart is our diverse range of housing options that we offer. We provide affordable housing for seniors, workforce housing (for people earning 80% of the average income), and market-rate housing, including multi-family, active adult, independent living, assisted living, and memory care. Be part of a team committed to building thriving spaces and enhancing lives. Apply now to contribute to our legacy of success and innovation. Concierge About the
Role:
The Concierge serves as the first point of contact for visitors, residents, and callers at the community's front reception desk. This role represents the community in a professional and courteous manner, ensuring all inquiries are handled efficiently and directed appropriately.
Responsibilities:
Visitor Greeting:
Welcome all visitors with a warm, professional demeanor. Ensure visitors sign in and notify residents of their arrival as appropriate.
Community Representation:
Promote a positive image of the community and serve as an ambassador to visitors. Provide general information and refer prospective residents and families to the marketing team.
Phone Management:
Answer incoming calls, direct them to the appropriate staff or residents, and maintain logs of emergency and contact numbers.
Mail & Packages:
Receive, sort, and distribute incoming mail and packages. Coordinate outgoing mail and ensure proper handling by postal or shipping carriers.
Administrative Assistance:
Assist with monthly resident statements, invoice entry, and accounts payable coding. Support event reservations and mailings as needed.
Office Support:
Order office supplies, assist with resident programs, and maintain community rosters and documentation.
Emergency Response:
Respond to resident emergencies by contacting appropriate internal and external parties in accordance with established protocols. Assist with disaster management and evacuation procedures as needed.
Community Tours:
Provide tours to prospective residents and families when marketing or administrative personnel are unavailable.
Clerical Tasks:
Perform basic typing, filing, and other clerical duties as assigned.
Training & Compliance:
Complete all required training and attend in-service meetings.
Other Duties:
Perform additional tasks as requested by the supervisor.
Qualifications:
Education:
High school diploma or GED preferred.
Experience:
Minimum of one (1) year of related experience or training; equivalent combinations of education and experience may be considered.
Skills:
Basic typing and computer skills, with proficiency in Microsoft Windows and word processing applications. Benefits (Must be a Full-Time employee for 90 days): Paid Time Off Paid Holidays Medical Insurance Dental Insurance Vision Insurance Life Insurance Disability Critical Illness & Accident Coverage Legal & ID Theft Education Assistance Referral Programs - employees and residents Rent Discount Workers Comp (If applicable) ZayZoon - access 50% earned wages anytime Integrated Real Estate Group is an Equal Opportunity Employer. Integrated Real Estate Group participates in e-verify for employment authorization verification. #IND2 MONCPH8tGC
