ABOUT AMERICAN GOLF

American Golf is a trusted leader in golf hospitality, known for elevating the game and the communities around it. We bring deep expertise in golf operations and club culture, paired with a genuine commitment to creating welcoming, memorable experiences for every guest and member. Our teams take pride in course care, exceptional service, and thoughtful environments that invite people to play, connect, and feel at home. We believe golf is more than a sport, it's a place where relationships grow, traditions thrive, and everyone is part of the community. Job Purpose The Aquatics Director is responsible for the overall leadership, strategy, and performance of the aquatics department. This role ensures a safe, compliant, and high-quality pool environment while driving programming, revenue opportunities, staff development, and member engagement. The Aquatics Director oversees all aspects of pool operations, including safety standards, maintenance practices, staffing, and financial performance. Responsibilities Provide full leadership and oversight of aquatics operations, ensuring safety, compliance, and service excellence Establish, implement, and enforce all pool rules, policies, and risk management protocols Oversee water quality management, maintenance standards, and facility readiness, ensuring all regulatory requirements are consistently met Develop and execute aquatics programming (swim lessons, teams, events, camps) to drive participation, engagement, and revenue Manage departmental financial performance, including budgeting, forecasting, labor management, and cost controls Lead all aspects of staffing, including recruitment, hiring, onboarding, training, scheduling, and retention Set performance expectations, evaluate team members, and administer coaching and corrective action as needed Ensure consistent execution of company standards related to safety, service, attendance, and operational procedures Oversee incident and accident reporting, ensuring timely documentation, investigation, and resolution Manage inventory, vendor relationships, and supply ordering to maintain operational efficiency Act as the primary point of contact for member and guest concerns, resolving issues with professionalism and urgency Partner with club or facility leadership to align aquatics operations with overall business goals Promote aquatics programs within the community to increase visibility, participation, and membership value Lead team meetings, trainings, and ongoing development initiatives to maintain a high-performing team Support and implement company-wide initiatives and programs Perform additional duties as assigned Qualifications Required certifications: Certified Pool Operator (CPO), First Aid, CPR/AED, Lifeguard Certification (or ability to obtain within a defined timeframe) 3-5+ years of aquatics or pool operations leadership experience required Proven experience managing teams, budgets, and operational performance Strong knowledge of pool safety regulations, maintenance standards, and compliance requirements Experience developing and managing aquatics programming preferred Basic mechanical and/or plumbing knowledge preferred Proficiency in Microsoft Office (Word, Excel) preferred Working Conditions Schedule varies based on business needs, including early mornings, evenings, weekends, and holidays Work is performed in outdoor and aquatic environments with exposure to heat, humidity, and weather conditions Regular exposure to pool chemicals, mechanical equipment, and moderate noise levels Requires extended periods of standing, walking, bending, and active movement Ability to lift and carry up to 50 pounds May involve exposure to wet surfaces, moving equipment, and electrical systems