Position:

Employee Experience Coordinator (NFL Game Day & Concerts)

Status:

Part-Time, Seasonal Reports to: Sr.

People Operations Coordinator Background:

Insignia Event Services is a leading event solutions provider, affiliated with the Arizona Cardinals, proudly producing all events at State Farm Stadium, including Arizona Cardinals home games. Complementing the events at State Farm Stadium, Insignia Event Services exclusively manages Sportsman's Park and Heritage at Sportsman's Park, offering flexible venues for everything from pre-game activities and tailgating to concerts, festivals, corporate events, and graduations. Our services range from full-service event production, staging, and equipment rental to live presentation and transportation logistics, making us a trusted partner for exceptional events in Arizona.

The Insignia Way:

The values of Insignia are the shared convictions and guiding principles at the heart of our team spirit. They steer us toward a common goal and inspire our drive. These values are the compass for how we operate, shape our team culture, and mold our identity.

It's About Us:

We believe that every individual plays a crucial role in our success, and we put our team first. It's not about me, it's about Us.

Do What's Right:

We act according to the highest standards of integrity. We Do What's Right by ourselves and others.

Grow With Positivity:

We embrace a culture of continuous improvement, recognizing that each day is an opportunity to grow. We Grow with Positivity.

Value Every Voice:

We create an environment rooted in respect, where every individual is treated with dignity, empathy, consideration, and compassion. We Value Every Voice and ensure everyone knows they belong. Drive to

Perform:

We relentlessly pursue greatness, setting the bar for quality, results, and innovation. We Drive To Perform. Top Flight Team Values

• Respect
• Serve
• Communicate

Accountability Job Summary:

The Employee Experience Coordinator supports the Insignia team member experience by fostering engagement, promoting the Top Flight spirit, and creating a positive event-day atmosphere. Working closely with the People Operations team, this role helps execute employee engagement and recognition initiatives while connecting with team members throughout events. Responsibilities include providing snacks and beverages, sharing Top Flight program information, distributing lunches, game-day items, and recognition prizes, and serving as a visible, supportive presence across parking lots on event days. The ideal candidate is energetic, proactive, and passionate about creating memorable experiences for team members.

Primary Job Duties:

• Provide exceptional support and service to Insignia team members throughout event days.
• Prepare and stock golf carts with snacks, beverages, supplies, and engagement materials.
• Distribute lunches, refreshments, giveaways, and recognition items to team members across assigned parking lots.
• Serve as a resource for team members by answering questions and providing information about the Top Flight program and other employee engagement initiatives.
• Check in with team members during events, offering support and helping address questions or concerns as they arise.
• Organize and prepare team member lunches and materials for event-day distribution.
• Promote a positive and engaging workplace culture by recognizing team members and encouraging participation in employee programs.
• Maintain and return equipment, supplies, and unused inventory following each event.
• Perform other duties and special projects as assigned.

Qualifications/Requirements:

• Must be available to work all Cardinals Home Games during the Arizona Cardinals

NFL 2026-2027

season and major stadium events

• Must have a clean and valid driver's license
• Must be able to lift 50lbs
• At least 1 year of customer service experience, required
• Strong organizational and communication skills
• Ability to work outside in extreme temperature fluctuations and around excessive noise
• Availability to work varying schedules including evenings, holidays, and weekends All offers of employment at Insignia Event Services are contingent upon clear results of a thorough background check.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. ExperienceRequired 1 year(s): Customer Service Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.