Front Desk and Development Coordinator Women's Center of Greater Lansing - 4.0 Lansing, MI Job Details Part-time $20 an hour 19 hours ago Qualifications Microsoft Excel Volunteer management Administrative experience Database management Newsletters (communication methods) Time management

Full Job Description Job Title:

Front Desk and Development Coordinator Location:

Women's Center of Greater Lansing - 1712 E. Michigan Ave.,

Lansing, MI Schedule:

Wednesdays and Thursday, 9:00 AM - 5:00

PM Compensation:

$20.00/hour

Reports To:

Executive Director About the Women's Center of Greater Lansing The Women's Center of Greater Lansing is dedicated to helping women achieve self-sufficiency through employment preparation, individual counseling, support groups, and education. We foster a supportive, empowering environment where every client can build a better future. Position Summary We are seeking a welcoming, organized, and proactive Front Desk / Volunteer Coordinator to serve as the face and voice of the Women's Center. In this dual-focused role, you will ensure seamless daily operations at our reception desk while building and supporting a strong network of volunteers and interns. As the primary point of contact for clients, visitors, and volunteers, you will play a critical role in fostering a safe, supportive environment and raising awareness of our services throughout the community.

Key Responsibilities Front Office Coordination Front Desk & Reception Operations:

Manage daily front desk operations, answer incoming phone calls, welcome clients and visitors, and provide accurate information about Center programs and community resources. Maintain a warm, trauma-informed, and clean environment in the reception area.

Office Logistics:

Monitor and restock office, client, and kitchen supplies; coordinate repair requests with facility vendors.

Volunteer & Intern Support:

Provide day-to-day coordination, training, and scheduling for volunteers and interns assisting at the front desk, ensuring coverage and strong administrative support.

Volunteer Recruitment & Onboarding:

Oversee the end-to-end volunteer application process, including screening, interviewing, conducting background checks, orienting, and matching applicants with appropriate roles.

Communications & Outreach:

Develop and create engaging communication materials (flyers, newsletters, social media content, and digital announcements) to promote Center events, volunteer opportunities, and services.

Data & Administrative Support:

Track volunteer hours, maintain accurate applicant and volunteer databases, and support general office management tasks as needed. 2.

Fundraising & Donor Relations Support Donor Acknowledgments:

Process donor thank-you letters, tax receipts, and personalized welcome notes in a timely manner.

In-Kind Gift Tracking:

Coordinate, log, and organize physical donations; issue donation receipts to donors dropping off goods at the center.

CRM Data Entry:

Maintain high data integrity by entering donor information, pledge details, and event registrations into the center's fundraising database (e.g., Salesforce, DonorPerfect, Bloomerang).

Grassroots & Micro-Fundraising:

Help coordinate small-scale giving campaigns (e.g., peer-to-peer fundraisers, holiday gift drives, or monthly giving sign-ups at the front desk).

Event Logistics:

Assist the Development team with administrative tasks for annual gala events, awareness campaigns, and donor appreciation events.

Qualifications & Experience Experience:

2+ years of experience in front desk management, volunteer coordination, customer service, or administrative support (non-profit experience is a plus).

Communication Skills:

Exceptional interpersonal, written, and verbal communication skills; ability to create eye-catching promotional materials using tools like Canva or Microsoft Office.

People & Leadership Skills:

Strong ability to connect with people from diverse backgrounds, train and lead volunteers, and handle sensitive situations with empathy and confidentiality.

Organization & Multitasking:

Excellent time-management skills with the ability to manage reception duties while coordinating volunteer workflows and communications projects.

Technical Skills:

Proficiency in Microsoft Office Suite (Word, Excel, Outlook), basic database management, and familiar with design/social media tools.

Fundraising Knowledge:

Familiarity with basic fundraising concepts, donor stewardship, or experience working with a donor management/CRM database is a strong plus.

Mission Alignment:

Deep commitment to women's empowerment, community service, and the core values of the Women's Center of Greater Lansing.

Work Environment & Benefits Salary:

$20 per hour / salary

Working Location:

In Person Interested candidates should send a resume and cover letter detailing their relevant administrative and volunteer management experience to with the subject line "Front Desk and Development Coordinator [Your Name]". The Women's Center of Greater Lansing is an Equal Opportunity Employer.

Job Type:

Part-time Pay:

$20.00 per hour

Work Location:

In person