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Oak View Group

Event Parking Manager | Seasonal Part-Time | Harry Potter Forbidden Forest - Westchester, NY

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Job Description

Overview Reporting to the Director of Parking & Mobility, the Event Parking Manager will oversee all aspects of assigned special events, from advance planning and client coordination through event execution and final settlement. This position will primarily support the Harry Potter Forbidden Forest Event located in Westchester, NY. The Event Parking Manager will manage and coordinate event parking operations, staffing, logistics, client communication, and on-site execution to ensure successful and efficient event operations. In addition to advancing assigned events, this position will be responsible for scheduling and managing part-time parking staff and assisting with the development and implementation of department policies, programs, and procedures. This role pays an hourly rate of $35.00 - $40.00. This is a seasonal role from October 13, 2026, and will end on January 11, 2027. This position will remain open until December 31, 2026. Responsibilities Manage all aspects of the assigned event, from advance planning through event execution and final settlement. Advance assigned events by coordinating event requirements, parking plans, staffing needs, logistics, and operational details with clients and internal departments. Clearly communicate available parking services and explain how services will be coordinated and delivered for each event. Assist clients with event logistics and recommend effective parking and operational solutions based on the specific requirements of each event. Collaborate with Operations and other internal departments to ensure event plans are executed according to client specifications and applicable fire codes, safety regulations, and operational requirements. Review emergency planning procedures with event staff prior to each event. Create and distribute detailed Event Data Sheets, diagrams, staffing plans, and other event-related documentation. Provide clear, concise, and timely communication with clients, building staff, vendors, and event partners regarding event requirements and operational needs. Update event estimates, as needed, and provide final settlement documentation upon completion of each event. Problem-solve, make timely decisions, and delegate responsibilities while maintaining a professional and customer-focused approach in high-pressure event environments. Recommend and evaluate appropriate event staffing levels based on event size, scope, location, and operational requirements. Serve as Manager on Duty as scheduled. Hire, train, schedule, manage, and support the performance and development of part-time parking staff, including addressing disciplinary matters and conducting performance evaluations. Develop, maintain, and update the Parking Department's Policies and Procedures Manual for inclusion in the overall Events Department manual. Lead OVG training and orientation project efforts. Complete all duties with a customer service focus through teamwork and dedication to Oak View Group's mission and principles. Perform other duties as assigned. Qualifications Bachelor's degree in a related field is preferred. 3-5 years of experience in a parking supervisory or management role is preferred. Previous experience managing and coordinating parking operations or logistics for special events, festivals, golf events, fairs, concerts, conferences, or other large-scale events preferred. Experience working in event environments outside of traditional or permanent venues is preferred. Must be able to communicate clearly and concisely with clients, staff, vendors, and internal departments. Possession of, or ability to obtain, a valid driver's license. Ability and willingness to travel to assigned special event locations as needed. Ability and willingness to work a flexible schedule, including long and irregular hours that may vary based on the event calendar and may include early mornings, late evenings, weekends, holidays, and extended periods of consecutive workdays. Must possess strong organizational skills, attention to detail, and the ability to function effectively and meet strict deadlines in a fast-paced environment. Must demonstrate a positive, professional, and customer-focused attitude. Ability to identify and respond to the needs of event attendees, clients, and other facility users. Proficiency with Microsoft Office applications, including word processing, spreadsheets, presentations, and internet-based software. Knowledge of crowd management and control techniques, customer service practices, principles of supervision and training, fire and public safety regulations, parking equipment, and parking technology systems preferred.

Benefits

  • Dental Insurance