Education:

• High school diploma or equivalent.

Minimum Qualifications

• 0-5 years of experience in retail, workplace operations, hospitality, employee experience, or a similar onsite support role.
• Experience supporting purchasing, expense tracking, invoices, or similar administrative processes.
• Strong verbal and written communication skills.
• Computer proficiency and a working knowledge of Microsoft Office applications.
• Ability to work independently, manage multiple priorities, and respond professionally to changing onsite needs.
• Ability to perform the hands-on duties of the role, with or without reasonable accommodation, including setting up and reconfiguring workplace spaces, moving furniture and supplies, and addressing minor practical workplace needs.

Overview:

This is a highly visible, hands-on role at the center of the workplace, helping keep the office running and looking for ways to make it better. You'll support a broad mix of workplace needs—from employee and visitor experience to meetings, events, workplace readiness, and day-to-day problem solving. We're looking for someone who is energetic, resourceful, and proactive: a person who stays engaged, notices what needs attention before being asked, takes ownership of issues through resolution, and brings forward ideas that make the office more engaging, efficient, and simply a great place to be.

What will you do:

Front Desk & Workplace Operations:

• Be a visible, approachable presence at the front of the office and a go-to resource for employees, visitors, and vendors.
• Coordinate visitor access, badges, and security procedures in partnership with onsite and remote security teams.
• Own day-to-day workplace requests, tickets, and follow-up, helping ensure issues are resolved quickly and the office stays ready, organized, and running smoothly.
• Maintain consistent visitor and access procedures, including accurate visitor logs and badge distribution.
• Bring energy and ideas to the workplace—spot opportunities, suggest improvements, and help turn ideas into action that make the office more connected, engaging, and enjoyable.

Employee Experience & Engagement:

• Plan and execute site activities, events, and engagement programs that create energy and bring people together.
• Manage weekly site meals for 100+ attendees, including ordering, logistics, and budget tracking
• Create and distribute site communications (announcements, event promotions, updates)
• Build community across the office by driving participation, creating moments of connection, and finding new ways to make the workplace feel active and engaging.

Meetings & Event Support:

• Provide concierge-level support for meetings and events, including executive and high-visibility sessions
• Set up and reset rooms and furniture, coordinate layout changes, and ensure readiness of spaces
• Partner with Workplace and AV teams to support successful event execution

Administration & Reporting:

• Support purchasing activities, including P-Card transactions, invoice tracking, and expense reconciliation
• Track and report on site metrics (headcount, events, tickets, and usage)
• Maintain and update internal tools and platforms (SharePoint, internal pages, etc.)
• Use Microsoft Office and workplace systems to manage communication and coordination

Safety & Emergency Support:

• Act as a point of contact during onsite incidents or emergencies
• Partner with Workplace and Security teams to support safety protocols and response coordination
• Only those lawfully authorized to work in the designated country associated with the position will be considered.
• Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.

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