About the role Be the friendly, reliable first impression of Dragon Gym. You'll greet families, keep the front desk running smoothly, support trials and memberships, and help our coaches deliver a top-tier member experience. What you'll do Greet every guest within 5 seconds; learn names and make them feel welcome. Manage phones, texts, and email; schedule trials and answer program questions. Prep trial materials; check applications; coordinate with coaches for smooth intakes. Process payments (tuition, pro shop); keep cash/receipts accurate and logs complete. Keep lobby/desk/pro shop clean, organized, and stocked. Update attendance, notes, and contact info in our CRM same day . Support events (birthday parties, ninja nights, community fairs) as scheduled. What you bring 1+ year customer service/front desk/retail/hospitality (required). Clear, confident communication—especially with parents and kids. Organized, fast with data entry; solid Google Sheets/CRM comfort. Calm under pressure, coachable, and team-oriented.

Required upon hire:

PA background checks (Child Abuse, State Police). Preferred/within 60 days: CPR/First Aid. Schedule Evenings aligned to class times : Thursdays 3:00 pm

• 7:15 pm (Berwyn Location). Monday
• Friday 4:00 pm
• 8:30 pm (Malvern Location). Monday
• Friday 11:30 am
• 1:30 pm (Exton Location) Occasional Saturdays/Sundays events (paid premiums).

We're hiring for Part-time (6-20 hrs/wk) Paid training and clear SOPs. Sales Bonus Growth path (admin → sales support → leadership). Additional event hours available

Pay:

$18.00

• $22.

00 per hour

Work Location:

In person