Job Overview At the Mike Stapley Agency, we believe that insurance isn't just about policies and paperwork—it's about being a reliable neighbor when life gets complicated. We are looking for a warm, capable Licensed Insurance Team Member to join our Mesa office and help us make a real difference in our community. If you are the kind of person who finds satisfaction in solving problems and building lasting relationships, you will fit right in here. We spend our days helping families protect their futures, and we do it with a smile. You won't be just another person at a desk; you will be the friendly voice our clients count on when they have questions or need guidance. We foster an environment where your voice is heard, your growth is encouraged, and your contributions are deeply valued. If you are ready to bring your energy, your license, and your positive outlook to a group that truly cares about your success, we would love to meet you and talk about how we can grow together.

Salary Range:

$24.00 - $28.00 per hour Benefits Hourly Base Salary + Bonus Opportunities Paid Time Off (PTO) Mon-Fri Schedule Career Growth Opportunities Evenings Off Hands on Training Requirements Active Arizona Property & Casualty insurance license. Prior experience working in an insurance agency setting. Strong comfort level with computers and navigating multiple software programs simultaneously. Ability to communicate clearly and patiently with people from all walks of life. High school diploma or equivalent. Responsibilities Listen to our clients' concerns and help them find the right coverage to protect what matters most to them. Process policy changes, answer billing questions, and assist with claims reporting to keep our clients' lives running smoothly. Reach out to existing customers to ensure their policies are up to date and still meet their current needs. Support the agency in daily administrative tasks that keep our office organized and efficient. Collaborate with the rest of the team to share knowledge and brainstorm the best ways to serve our neighborhood. Take personal ownership of every interaction, leaving every caller feeling better than before they dialed our number. About Us American Family Insurance - Mike Stapley is a dedicated insurance agency committed to providing comprehensive and personalized insurance solutions to individuals and families. Located in Mesa, Arizona, our agency focuses on delivering exceptional service and building lasting relationships with our clients. We understand that life's uncertainties require reliable protection, and our mission is to offer peace of mind through expertly tailored insurance policies. As part of the trusted American Family Insurance brand, our agency prides itself on a professional and client-centric approach. Our team is built on integrity, expertise, and a genuine desire to help others secure their futures. We foster a supportive and collaborative work environment where our agents are empowered to provide the highest level of service. At Mike Stapley's agency, you'll find a commitment to community, a culture of continuous professional development, and the opportunity to make a meaningful impact on the lives of our policyholders. Join us in safeguarding dreams and building brighter futures through dependable insurance coverage.