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PG
Papa Gianni's Ristorante
Restaurant Host/Hostess
Entry-Level JobVerifiedNo experience needed
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Based on California data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$32,617 / year median in California
+13% projected growth
Job Description
Overview Join our dynamic hospitality team as a Restaurant Host/Hostess, where you will be the welcoming face that sets the tone for an exceptional dining experience. Your energetic and friendly demeanor will create a warm, inviting atmosphere for guests from the moment they arrive. This paid position offers an exciting opportunity to develop your customer service skills. If you thrive in fast-paced environments and enjoy making guests feel valued, this role is perfect for you! Duties Greet guests promptly with enthusiasm and professionalism, creating a positive first impression. Manage restaurant reservations efficiently Escort guests to their tables, ensuring smooth seating arrangements and timely service flow. Handle guest inquiries via phone with excellent phone etiquette, providing accurate information about wait times and reservations. Maintain organized waitlists and communicate wait times clearly to guests, ensuring a seamless dining experience. Support the front-of-house team by coordinating table turnovers and assisting with guest relations to enhance overall satisfaction. Uphold food safety standards and restaurant cleanliness while managing guest interactions with professionalism and hospitality. Manage all takeout orders, including order entry, coordination with the kitchen, and customer pickup. Experience Previous experience as a host or hostess in a busy restaurant environment is preferred but not required; we value enthusiasm and a customer-focused attitude. Familiarity with restaurant reservation management software and POS systems is highly desirable, but not necessary. We can train you Strong communication skills are essential for engaging with guests, team members, and handling phone inquiries effectively. Demonstrated organizational skills to manage multiple tables, reservations, and guest requests simultaneously. Experience in food service or hospitality roles that emphasize guest relations and customer service excellence will set you apart. Basic math skills are necessary for accurately managing waitlists, reservations, and billing procedures when needed. Join us in creating memorable dining experiences by providing outstanding guest services with energy, professionalism, and genuine hospitality!