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Norms Restaurants

Cashier/Host

Entry-Level JobVerifiedNo experience needed

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What they do

A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.

$32,617 / year median in California

+13% projected growth

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Job Description

Summary of Position:
Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.
Duties & Responsibilities:
􀂃 Warmly and graciously greet all guests upon arrival. 􀂃 When possible, open the front door for guests entering or leaving the restaurant. 􀂃 When immediate seating is limited, record guest names and number of people in party. 􀂃 Call out name and number of party when tables become available. 􀂃 Provide guests with estimated waiting time. 􀂃 Accommodate special seating requests for guests whenever possible. 􀂃 Seat guests based on guest preferences and balancing of customer flow in service stations. 􀂃 Tender checks and handling all POS transactions at the cashier station. 􀂃 Answer phones within 3 rings. 􀂃 Upon seating, offer guests a menu and inform them of their server's name. Inspect table for proper presentation and completeness. 􀂃 Relay messages to servers and buspersons as needed. 􀂃 Thank guests as they leave and invite them to return.
Qualifications:
􀂃 No previous restaurant experience required. 􀂃 Be able to working in a standing position for long periods of time (up to 5 hours). 􀂃 Be able to communicate clearly and effectively in the predominant language(s) of our guests. 􀂃 Must have exceptional grooming habits.