Host The Elkridge Furnace Inn and Garden House Elkridge, MD Job Details Part-time From $17.50 an hour 19 hours ago Benefits Paid training Qualifications Phone communication Client interaction via phone calls Full Job Description Who We Are Nestled on the banks of the Patapsco River, The Elkridge Furnace Inn is known for its scenic views, locally sourced & grown ingredients, dedication to hospitality, and outstanding culinary creations in both the Tavern restaurant and in their varied catered events. Whether a casual escape for a seasonal culinary adventure in the restaurant or an elegant milestone celebration, we pride ourselves in delivering memorable experiences. Thirty years and counting, the Elkridge Furnace Inn continues to be Baltimore's home for exceptional hospitality with their true farm to table concept. Job Overview We are seeking a friendly and organized Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and exceptional guest services. This role is crucial in creating a positive dining experience by managing reservations, seating arrangements, and maintaining effective communication between guests and staff. Our hosts practice strong telephone and guest service etiquette, warmly greet and seat guests, and operate in the highest professional manner. If you have a passion for hospitality, we would love to hear from you.

What we offer:

Competitive wages - living wages NOT minimum wages! Paid training - if you have the will, we'll teach you the skill! Responsibilities Greet guests warmly upon arrival and manage the seating process efficiently. Maintain an organized waitlist and communicate estimated wait times to guests. Manage reservations through our OpenTable, ensuring accuracy and timely updates. Assist with guest inquiries regarding menu items, specials, and restaurant policies. Collaborate with servers and kitchen staff to ensure smooth service flow. Uphold high standards of cleanliness in the dining area and host stand. Handle phone calls with professionalism, providing information and taking reservations as needed. Foster positive guest relations by addressing concerns promptly and courteously. Maintain cleanliness of dining room, entrance (interior & exterior) restaurant throughout shift Ensures that there are plenty of clean menus for service period Appears and acts in a professional manner Checks with manager to properly prepare the floor for the shift Make sure server is aware when they have a table Performs additional responsibilities, although not detailed, as requested by a manager at any time.

Your Qualifications:

Clean and neat appearance Able to report to work as scheduled Possess strong customer service skills Ability to work in a team-oriented environment Must be able to communicate clearly Ability to stand for prolonged periods Ability to lift up to 20 pounds occasionally Additional Job Requirements Previous experience in guest services within a hotel or restaurant setting is preferred. Familiarity with POS systems, particularly OpenTable and/or Tripleseat, is a plus. Strong customer service skills with an emphasis on hospitality. Excellent communication skills, both verbal and written. Ability to manage multiple tasks in a fast-paced environment while maintaining attention to detail. Proficient phone etiquette for handling reservations and inquiries. A friendly demeanor with a genuine desire to enhance the guest experience. Join our team as a Host where your contributions will be valued, and your passion for hospitality will shine! The Elkridge Furnace Inn is an equal opportunity employer. We value a diverse workforce and strive to create an inclusive culture. We encourage and consider applications from all qualified applicants without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Type:

Part-time Pay:

From $17.50 per hour Ability to

Commute:

Elkridge, MD 21075 (Required)

Work Location:

In person