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WB
White Buffalo Bar and Grille
Host/Hostess
Career Insights for Host / Hostess
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Scorecard
Based on Michigan data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$27,218 / year median in Michigan
+9% projected growth
Job Description
Job Overview We are seeking an energetic and personable Host/Hostess to create a welcoming atmosphere for our guests from the moment they arrive. In this vital role, you will be the first point of contact, ensuring smooth seating, reservation management, and guest relations. Your enthusiasm and exceptional communication skills will help set the tone for an outstanding dining experience. This paid position offers an exciting opportunity to showcase your hospitality talents and contribute to a vibrant team environment. Duties Greet guests warmly upon arrival, providing a friendly and professional first impression Manage restaurant reservations efficiently using restaurant table management systems Coordinate seating arrangements to optimize table utilization and minimize wait times Answer phone inquiries with excellent phone etiquette, assisting with reservations and general questions Maintain organized waitlists and communicate wait times clearly to guests Support food service staff by managing guest flow and ensuring timely seating Uphold food safety standards and ensure cleanliness in the host station area Qualifications Previous experience as a host/hostess or in a customer service role within a restaurant or hospitality environment Strong communication skills, both verbal and written, with a friendly and professional demeanor Basic math skills for handling reservations, waitlist calculations, and guest management Knowledge of restaurant table management systems and POS systems is highly desirable Experience in food service or hospitality enhances your ability to deliver exceptional guest relations Excellent organizational skills to manage multiple tasks efficiently in a fast-paced setting Familiarity with phone communication etiquette and guest services standards Join us to be part of a dynamic team dedicated to delivering memorable dining experiences! Your enthusiasm, organizational skills, and passion for hospitality will make you an essential part of our success. This is a paid opportunity designed to develop your career in the vibrant world of food service and guest relations.