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Boyd Gaming
Hospitality Host
Career Insights for Host / Hostess
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Scorecard
Based on Missouri data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$26,246 / year median in Missouri
+6% projected growth
Job Description
Company DescriptionBoyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job DescriptionUnder general supervisor, develop and coordinate methods to attract mid-to-high limit players and host such guests to ensure guest satisfaction and repeat visits. Develop and establish relationships with midrange gaming customers to encourage return visits; create customer loyalty and increate theoretical/earning potential value.
QualificationsAbility to think independently in making decisions to maximize customer service experience and program profitability.
Ability to effectively manage time and perform multiple tasks simultaneously.
Must have a systematic and process-oriented mindset to ensure seamless end-to-end customer experiences.
Must have excellent oral and written communication skills.
Must be able to listen and respond to visual and aural cues.
Additional InformationBoyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Job DescriptionUnder general supervisor, develop and coordinate methods to attract mid-to-high limit players and host such guests to ensure guest satisfaction and repeat visits. Develop and establish relationships with midrange gaming customers to encourage return visits; create customer loyalty and increate theoretical/earning potential value.
QualificationsAbility to think independently in making decisions to maximize customer service experience and program profitability.
Ability to effectively manage time and perform multiple tasks simultaneously.
Must have a systematic and process-oriented mindset to ensure seamless end-to-end customer experiences.
Must have excellent oral and written communication skills.
Must be able to listen and respond to visual and aural cues.
Additional InformationBoyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.