Lead Hostess/Host

Lead Hostess/Host Troop PVD Providence, RI Job Details Part-time | Full-time $16 - $18 an hour 2 hours ago Benefits Health insurance Paid time off Employee discount Qualifications Guest relations Phone communication Greeting customers Host/hostess experience Appointment scheduling Restaurant experience Entry level Customer complaint resolution Client interaction via phone calls Full Job Description Troop PVD is looking for an experienced host/hostess! Fun, quick paced environment.

Responsibilities include:

Greeting guests as they enter, and putting them on a waiting list as necessary. Providing guests with menus and answering any initial questions. Seating guests at tables or in waiting areas. Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers. Engaging with guests to ensure they're happy with food and service. Responding to complaints and helping to resolve them. Answering phone calls, taking reservations and answering questions. A knowledge of the menu. Helping out with other positions in the restaurant as needed. Providing great customer service.

Job Types:

Full-time, Part-time Pay:

$16.00 - $18.00 per hour

Benefits:

Employee discount Health insurance Paid time off

Work Location:

In person