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Host
Job Description
Job Overview We are seeking an energetic and personable Host to be the welcoming face of our restaurant. As the first point of contact for guests, you will create a warm, friendly atmosphere that sets the tone for an exceptional dining experience. Your enthusiasm, outgoing personality, organizational skills, intuitiveness, and attention to detail will ensure smooth seating and reservation management. This role offers an exciting opportunity to showcase your hospitality talents while supporting our team in delivering outstanding service. Responsibilities Greet guests warmly upon arrival and manage their seating arrangements efficiently to optimize flow and comfort Handle restaurant reservation management using our table management system, ensuring accurate booking and waitlist updates Maintain clear and professional communication with guests via phone, demonstrating excellent phone etiquette and customer service skills Manage guest waitlists, provide accurate wait time estimates, and coordinate seating with the serving staff to minimize wait times Assist with phone "to go" orders by learning our menu Familiarizing yourself with table numbers and seat numbers for seating guests and running food. Learn how to efficiently buss a table and reset it in between table turns. Understand our policies to better assist with guest inquiries, special requests, and feedback to enhance overall guest satisfaction Support food safety standards by maintaining cleanliness in the host station and adhering to hygiene protocols Collaborate closely with servers, kitchen staff, and management to ensure seamless guest experiences from arrival to departure Requirements Previous host/hostess experience or food service background is preferred; strong customer service skills are essential and previous customer facing employment is a must, minimum of 2 years experience working in a customer or guest facing role Familiarity with restaurant reservation management systems such as OpenTable is highly desirable Excellent communication skills, including phone communication and phone etiquette Strong organizational skills with the ability to multitask effectively during busy periods Basic math skills for handling reservations, waitlist calculations, and transaction processing Knowledge of food safety standards and hospitality best practices Experience with POS systems like TOAST is a plus Ability to maintain a positive attitude and provide guest relations that reflect our commitment to hospitality We are a dinner only restaurant. Required availability is approximately 3:30pm
•9:30pm but can be flexible within reason as needed. Please indicate how many days you prefer to work and which days of the week/weekend are desired, in your cover letter when you apply. We're excited to support your growth in a vibrant team dedicated to excellence in hospitality. We are an
EEOE Pay:
$15.00
•$20.00 per hour Expected hours: 12.0
•20.0 per week
Benefits:
Employee discount Flexible schedule
Work Location:
In person
Benefits
- Flexible Work Schedules
- Dental Insurance
- Discounts/Reimbursements