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Wildflower Inn

Host

Career Insights for Host / Hostess

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What they do

A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.

$32,156 / year median in Vermont

+13% projected growth

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Job Description

  • Job Overview:
  • Join our team at The Wildflower, a full service restaurant and pub in Lyndonville, known for its exceptional food. We are currently looking for a dedicated and friendly Host/Hostess to be the welcoming face of our establishment. The ideal candidate will excel in providing top-notch customer service and creating a positive first impression for our guests.
  • Duties:
  • Greet guests with a warm and welcoming demeanor as they arrive
  • Manage guest reservations and seating arrangements efficiently
  • Assist in maintaining a clean and organized lobby and waiting area
  • Communicate effectively with guests to understand and accommodate their needs
  • Work closely with the serving staff to ensure smooth operations and guest satisfaction
  • Utilize POS systems, including TOAST, to manage reservations and guest information
  • Handle guest inquiries and provide information about our services and offerings
  • Assist in coordinating with other departments to enhance the overall guest experience
  • Requirements:
  • Prior experience in customer service, preferably in a restaurant, hotel, or similar setting
  • Strong communication skills and ability to interact with guests in a professional manner
  • Familiarity with POS systems, specifically TOAST, is a plus
  • Knowledge of guest relations and hospitality industry practices
  • Ability to work well under pressure in a fast-paced environment
  • Understanding of phone etiquette for handling guest inquiries effectively If you are passionate about providing exceptional guest services and thrive in a dynamic hospitality environment, we invite you to join our team at The Wildflower.
Showcase your customer service skills as a Host/Host and contribute to creating memorable experiences for our valued guests.
Job Type:
Part-time Pay:
$15.00
  • $18.
00 per hour
Benefits:
Employee discount Flexible schedule
Work Location:
In person