Host Captian

Are you ready to be the captain of an amazing crew? Julie's Park Cafe in Fish Creek, WI, is looking for a Host Captain to join our team for an unforgettable year! Here's the scoop: Full-time (May•October) : 5-6 days a week Part-time (November•February) : 3 days a week Café

Hours :

6:59 AM•3:01 PM (yes, we love that extra minute ) Come work in a fun, energetic environment where we serve up smiles and delicious food! If you have a passion for hospitality and love creating great guest experiences, we want YOU on our team! Ready to set sail with us? Apply today!

More info about the position:

Summary of Position:

Ensure that hosts are on task and know what they need to do as well as perform host/hostess responsibilities.

Duties & Responsibilities:

§ Open front of the house § Ensure guests are being taken care of well and in a timely manner § Keep hosts on task and make sure they know their responsibilities and that they complete them. § Perform voids or computer changes as staff necessitates. § Seek side projects for staff during down time § Provide feedback to front manager on host performance § Check sidework for completion and quality at the end of shift § Close register, check closing, turn off everything & lock up cafe Perform host/hostess duties § Warmly and graciously greet all guests upon arrival. § When possible, open the front door for guests entering or leaving the restaurant. § When immediate seating is limited, record guest names and number of people in party. § Alert guests when tables become available. § Provide guests with estimated waiting time. § Accommodate special seating requests for guests whenever possible. § Seat guests based on guest preferences and balancing of customer flow in service stations. Inspect tables for proper presentation and completeness. § Upon seating, offer guests a menu and inform them of their server's name. Tell guests the specials & soup of the day. Tell them to enjoy their meal. § Relay messages to servers as needed. § Make specialty beverages for servers as tickets mandate. § Serve bakery as tickets mandate. § Deliver baked goods and beverages to tables if time allows. § Assist servers in cleaning & restocking tables. § Check guests out and inquire about experience. Find a manager if a customer is unhappy about something. § Thank guests as they leave and invite them to return.

Qualifications:

§ 1-2 years hosting experience § Be able to working in a standing position for long periods of time (up to 5 hours). § Be able to communicate clearly and effectively in the predominant language(s) of our guests. § Must have exceptional grooming habits. § Like to be in a leadership role. § Friendly, upbeat, like working with people, interested in giving them a memorable experience.

Job Type:

Full-time Pay:

$17.00•$19.00 per hour

Benefits:

401(k) matching Dental insurance Employee discount

Shift:

Morning shift

Work Location:

In person