Front Desk Agent -

Lake Clark Air Location:

Anchorage, AK Lake Clark Air, Inc. is a customer-focused, fast-paced, and engaging small business providing exceptional service in the aviation industry. We are currently seeking a Front Desk Agent to join our team! About the

Role:

As a Front Desk Agent, you will be the first point of contact for our customers, handling reservations, answering phone calls, processing payments, and assisting with check-ins. This is a fast-paced role that requires excellent customer service skills and attention to detail. We are competitively hiring for positions for full-time employment. Evening and weekend availability is required.

Responsibilities:

Greet and assist customers in a friendly and professional manner Answer phone calls and respond to inquiries Book reservations accurately and efficiently Process payments and handle transactions Check in customers and provide necessary flight information Maintain a clean and organized front desk area Assist with other administrative tasks as needed

Qualifications:

1+ year of customer service experience (preferred) Strong communication and interpersonal skills Ability to multitask in a fast-paced environment Basic computer skills and familiarity with reservation systems (training provided) Availability to work evenings, weekends, and flexible shifts

Benefits:

401(k) with 5% company match Paid Time Off (PTO) Competitive wages Opportunities for overtime A dynamic and engaging work environment

Schedule:

8-hour shifts Day and evening shifts available Monday to Friday & weekends as needed

Work Location:

In person - Anchorage, AK Join our team and be part of an exciting aviation environment! Apply today to start your journey with Lake Clark Air. •Pre-employment drug screen

MANDATORY

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Job Type:

Full-time Benefits:

401(k) 401(k) matching Employee discount Paid time off

Work Location:

In person