Hotel Night Auditor / Overnight Front Desk Agent Comfort Inn by Choice Hotels Phoenix, AZ Job Details Part-time | Full-time $16 - $18 an hour 1 day ago Benefits Free parking Health insurance 401(k) Paid time off 401(k) matching Employee discount Qualifications Computer literacy Full Job Description Job Description Comfort Inn I-10 West Phoenix is building our team under new ownership and management. We are looking for a dependable and professional Night Auditor / Overnight Front Desk Agent to manage overnight front desk operations, provide excellent guest service, and complete the hotel's nightly audit procedures. This is a hands-on overnight position. In addition to front desk and night audit responsibilities, the Night Auditor will set up breakfast for the morning and assist with hotel laundry during slower periods when needed .

Responsibilities:

Welcome guests and provide friendly, professional customer service Handle guest check-ins and check-outs Manage reservations, room assignments, and guest requests Answer hotel phone calls and assist guests with questions Process cash and credit card transactions accurately Complete nightly audit procedures and reconcile daily transactions Review room charges, payments, and reports for accuracy Prepare nightly reports and communicate important information to the morning team Set up and stock the breakfast area so it is ready for morning service Keep the breakfast area clean and organized during setup Assist with washing, drying, folding, and organizing hotel laundry when needed Respond professionally to guest concerns and resolve routine overnight issues Communicate maintenance and housekeeping issues to the appropriate team Monitor the lobby and hotel during overnight hours and follow safety and security procedures Maintain a clean and organized front desk and lobby area Complete other hotel duties as needed during the overnight shift

Qualifications:

Previous hotel front desk or night audit experience preferred Hotel PMS experience is a plus Strong customer service and communication skills Basic computer and math skills Comfortable handling cash and credit card transactions Dependable and punctual Ability to work independently during overnight hours Willing to assist with breakfast setup and laundry as needed Professional appearance and attitude Must be able to work assigned weekends and holidays when scheduled

Schedule:

Overnight shift, typically 11:00 PM-7:00 AM . Full-time and part-time opportunities may be available.

Why Join Us:

This is an opportunity to join a hotel team under new ownership and management with a focus on improving the property, guest experience, and overall hotel operations. We are looking for dependable team members who are willing to help where needed and want an opportunity to grow with us.

Pay:

$16.00 - $18.00 per hour Expected hours: 16.0 - 40.0 per week

Benefits:

401(k) 401(k) matching Employee discount Free parking Health insurance Paid time off

Work Location:

In person