Rio Sands Hotel

• Front Desk Allen Property Group, Inc.

Aptos, CA Job Details Part-time | Full-time From $16.90 an hour 5 days ago Benefits Health insurance 401(k) Qualifications Hospitality Guest relations Customer service Front desk Guest services Phone etiquette Hotel experience Full Job Description The Rio Sands Hotel located in Aptos is currently looking for an experienced Front Desk Clerk for our 3 pm to 11 pm shift to join our team! Our ideal candidate is reliable, responsible, customer service oriented, and enthusiastic to learn. Full-time preferred. We also have a PT opening for on-site coverage 2 nights a week. Job duties include, but are not limited to the following:

• Answering phones, giving information about the hotel and area
• Booking reservations and mailing confirmations to guests
• Handling guest check ins and check outs
• Collecting money from guests (deposits and balance upon arrival). Cash or credit card
• Daily record keeping of guest account
• Reconciliation of cash drawer
• Coordinating guest room housekeeping
• Recording maintenance work orders
• Recording Lost and Found items
• Keeping office clean
• Assist Front Desk Manager in day-to-day functions of hotel business
• Ensure that the lobby area is clean, neat and free of clutter
• Provide excellent customer service by maintaining a consistent pleasant and professional demeanor Please submit or drop off your resume if you think that you would be a good fit. We look forward to hearing from you! Qualifications
• Customer service experience in a hospitality setting
• Front desk or hotel experience preferred
• Strong communication skills and phone etiquette
• Ability to handle guest inquiries and requests efficiently
• Familiarity with multi-line phone systems
• Knowledge of guest relations and providing excellent service

Job Types:

Full-time, Part-time Pay:

From $16.90 per hour

Benefits:

401(k) Health insurance

Work Location:

In person