Responsibilities:

• MAKE PEOPLE HAPPY!

• Greet and welcome guests in a friendly and professional manner
• Check-in and check-out guests, ensuring accuracy of information
• Answer phone calls and direct them to the appropriate department or staff member
• Assist guests with inquiries, requests, and complaints, providing excellent customer service
• Handle cash transactions and maintain a balanced cash drawer
• Maintain a clean and organized front desk area
• Collaborate with other hotel departments to ensure guest satisfaction
• Follow hotel policies and procedures to ensure the safety and security of guests

Experience:

• Previous experience in a customer service role is preferred
• Familiarity with phone systems and computer software is a plus
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Ability to multitask and work in a fast-paced environment
• Attention to detail and accuracy If you enjoy providing exceptional customer service and have a friendly demeanor, we would love to have you join our team as a Front Desk Agent.

As a Front Desk Agent, you will be the first point of contact for our guests, ensuring their stay is comfortable and enjoyable. You will handle check-ins, check-outs, phone calls, inquiries, and more. This is an opportunity to be part of a dynamic team in the hospitality industry.

Job Types:

Full-time, Part-time Pay:

$19.00

• $21.

00 per hour

Benefits:

401(k) Flexible schedule Paid time off

Work Location:

In person