Front Desk Agent/Concierge The Inn at Rancho Santa Fe - 3.2 Rancho Santa Fe, CA Job Details Full-time $24 an hour 2 hours ago Benefits Free parking AD&D insurance Disability insurance Health insurance Dental insurance Paid time off Employee assistance program Vision insurance Employee discount Food provided Qualifications Foreign language proficiency Multilingual Phone communication High school diploma or GED Telephone systems Multi-line phone systems Receptionist experience within hospitality industry Phone call management Full Job Description Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

Guest Service Superstar:

You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable.

Communication Champ:

You know how to get the message across—clearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.

Quick-Thinking Problem Solver:

When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.

Multitasking Marvel:

Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

High school diploma or equivalent; experience in a hotel or related field preferred. Familiarity with hotel management software and Microsoft Office suite. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Requirements Proven experience in hospitality management or hotel front desk operations preferred; hotel experience is highly valued. Exceptional customer service skills with the ability to handle multiple tasks in a fast-paced environment. Multilingual or bilingual abilities are a strong plus for serving our diverse clientele effectively. Strong communication skills with proficiency in phone etiquette and multi-line phone systems. Knowledge of hotel management software and reservation systems is desirable. Ability to work flexible hours, including nights, weekends, and holidays as needed. A passion for hospitality, guest relations, and creating memorable stays for every visitor. Join us in delivering outstanding hospitality that leaves lasting impressions! This is a full-time position and requires flexibility to work a combination of shifts.

Pay:

$24.00 per hour

Benefits:

Dental insurance Employee discount Food provided Free parking Health insurance Paid time off Vision insurance

Work Location:

In person