About Us:

TRU by Hilton Colorado Springs Airport is a fresh, energetic hotel designed for travelers who want a simple, smart, and fun stay. As part of Hilton's vibrant TRU brand, we offer modern, efficient amenities, a welcoming vibe, and a focus on value and convenience. We're located just minutes from the airport, making us the perfect stop for jetsetters, business travelers, and adventurers exploring the Pikes Peak region. We're currently seeking enthusiastic, guest-focused individuals to join our front desk team and bring the TRU spirit to life.

Job Summary:

As a Front Desk Associate, you'll be the first high-energy face our guests see—and the last one they remember. You'll handle check-ins, check-outs, answer questions, and keep the lobby buzzing with positivity. The ideal candidate is friendly, quick-thinking, detail-oriented, and loves connecting with people in a fast-paced, modern hotel environment.

Responsibilities:

Greet every guest with a genuine smile and upbeat, professional attitude Complete check-ins and check-outs quickly and accurately Answer calls, manage reservations, and provide local recommendations Address guest needs, requests, or concerns with care and follow-through Keep the front desk and lobby area clean, organized, and inviting Coordinate with housekeeping and maintenance to ensure rooms are ready Process payments and balance daily transactions Follow TRU by Hilton brand standards, including our "Just Right" service philosophy Assist with other guest service tasks as needed by management

Qualifications:

High school diploma or equivalent preferred Previous hospitality or customer service experience is a plus, not required Excellent communication and people skills Ability to multitask and stay positive during busy shifts Basic computer proficiency; experience with hotel PMS is a bonus Dependable, punctual, and polished in appearance Willingness to work flexible shifts, including weekends and holidays

What We Offer:

Competitive hourly pay Flexible scheduling (full-time or part-time available) Travel discounts at Hilton properties worldwide Paid training and opportunities for growth A fun, supportive team that works hard and celebrates wins together Join us at TRU by Hilton Colorado Springs Airport and be part of a team that makes every stay simple, smart, and a little more fun. Apply today!

Job Types:

Full-time, Part-time Pay:

$16.00 - $17.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Life insurance Vision insurance

Work Location:

In person