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Fairfield Inn & Suites Fort Collins South

Front Desk Agent

Entry-Level JobVerifiedNo experience needed

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$30,480 / year median in Colorado

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Job Description

Front Desk Agent Fairfield Inn & Suites Fort Collins South Fort Collins, CO Job Details Full-time $16.00 - $17.50 an hour 18 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Employee discount Qualifications Foreign language proficiency Visitor query response Computer operation Office activity coordination Email customer support Microsoft Outlook Phone communication Inventory management Computer literacy Spreadsheets Greeting customers Direct client contact Mail distribution Administrative experience Meeting scheduling Mail management QuickBooks Data entry Organizational skills Telephone systems Multi-line phone systems Clerical experience Physical document handling Communication skills Technical Proficiency Entry level File organization Office phone management Office record organization Full Job Description Overview We are seeking a dynamic and friendly Front Desk Agent to join our team and serve as the welcoming face of our organization. This role is vital in creating a positive first impression for visitors, clients, and staff while ensuring smooth daily operations. The ideal candidate will possess excellent communication skills, strong organizational abilities, and a passion for delivering exceptional customer service. This paid position offers an engaging environment where you can develop your administrative and office management skills while supporting a vibrant team. Responsibilities Greet visitors, clients, and staff warmly, providing professional and courteous assistance at all times Manage multi-line phone systems efficiently, directing calls to appropriate departments or personnel Handle scheduling, calendar management, and appointment setting with accuracy and attention to detail Perform data entry tasks using productivity software such as Microsoft Office, spreadsheets, and Word processing tools Maintain organized filing systems, both physical and digital, ensuring easy retrieval of documents Support office management duties including supply inventory, mail distribution, and basic clerical tasks Assist with client communication via phone or email, providing support and information as needed Skills Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry Strong organizational skills with the ability to multitask effectively in a fast-paced environment Excellent phone etiquette and communication skills for professional client interactions Experience with office management software such as QuickBooks or similar financial tools is a plus Bilingual abilities are highly desirable to serve diverse client needs effectively Previous office experience or administrative support background enhances your readiness for this role Technical proficiency in handling multi-line phone systems, filing systems, and productivity software Join us as a Front Desk Agent to be the friendly face that keeps our operations running smoothly! Your enthusiasm and professionalism will help create a welcoming atmosphere while supporting essential administrative functions. This role offers an exciting opportunity to grow your career in office management and customer support within a vibrant team environment.
Pay:
$16.00 - $17.50 per hour
Benefits:
401(k) Dental insurance Employee discount Health insurance Paid time off
Work Location:
In person