We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Our mission is to go beyond 'hospitality' by creating memorable experiences and lasting connections with our guests. It's our uncompromising passion for outstanding service that makes us who we are. At the core of this philosophy is our people. Our culture runs on passion, enthusiasm and fun " we love what we do! We set the bar high and we are relentless in our pursuit to 're-define hospitality'. Benefits Package Competitive Salary / Wages Team Member Hotel Discount Program Uniforms Provided Paid Holidays after one year of Employment. Team Member Awards and Recognition programs throughout the year Bonus You will never falter on striving for exceptional quality and standards. You will understand the importance of your role in relation to the happiness of our guests and their lasting memory of our hotel. You will be methodical and have high expectations of yourself and others. You will demonstrate your passion by taking pride in your work, delivering on your promises and doing the simple things brilliantly. The Role As 'Guest Services Agent' you will be on the front line, delivering on our mission! Perform all desk related functions including but not limited to checking guests in and out, making room reservations, giving recommendations, and providing directions. Smile and greet guests in a welcoming manner, as the first point of contact. You will be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team. What's in a day's work? Top quality customer service Working as part of a great team First point of contact for our guests Good knowledge of the hotel facilities and services we offer Provide guests with local information and arranging transport if require. Available to work when the team and customer needs you the Brand New Fairfield Inn and Townpalce Suite by Marriott East Hartford hotel is ready to welcome you in. The beautiful, spacious rooms feature carpeted floors, plush bedding and complimentary high-speed wireless internet. Indoor Swimming pool, For hosting a gathering, the creative and flexible event space can accommodate groups from 10 to 100.

Job Types:

Full-time, Part-time Benefits:

Employee discount Flexible schedule Paid time off

Education:

High school or equivalent (Preferred)

Experience:

Hotel experience: 1 year (Preferred)

Work Location:

In person