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Holiday Inn Express Wilmington North-Brandywine
Front Desk Agent
Career Insights for Hotel Desk Clerk
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Scorecard
Based on Delaware data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$34,137 / year median in Delaware
Job Description
What You'll Do:
We are seeking a friendly and professional Front Desk Agent to join our hotel team. In this role, you will be the first point of contact for guests, helping with check-ins, check-outs, reservations, and general inquiries.Responsibilities:
Greet guests warmly and check them in/out efficiently Answer phone calls and assist with reservations Manage payments and maintain accurate records Handle guest requestsRequirements:
Strong communication and customer service skills Friendly, professional, and reliable Knowledge of Opera Express preferred Previous hotel or customer service experience is a plusJob Type:
Full-time Benefits:
401(k) Employee discount Flexible schedule Paid time offSchedule:
8 hour shift Morning shift Holidays Monday to Friday Weekend availability Ability to commute/relocate: Wilmington, DE 19803: Reliably commute or planning to relocate before starting work (Required)Experience:
Hotel Front Desk:
1 year (Required)Work Location:
One locationJob Type:
Full-time Pay:
$15.00 - $16.00 per hourBenefits:
401(k) Employee discount Flexible schedule Paid time offExperience:
Customer service: 1 year (Required)Work Location:
In personBenefits
- Paid Time Off (PTO)
- 401(k) Plans
- Flexible Work Schedules
- Dental Insurance