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HI
Hampton Inn Airport
Front Desk Agent
Entry-Level JobVerifiedNo experience needed
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$28,454 / year median in Florida
Job Description
Front Desk Agent Hampton Inn Airport Fort Myers, FL Job Details Full-time From $16 an hour 3 hours ago Qualifications Computer operation Guest relations Computer literacy Filing Multi-line phone systems Typing Full Job Description Job Summary We are seeking an energetic and detail-oriented Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your enthusiasm and organizational skills will help create a positive first impression for visitors and clients alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily operations with professionalism and efficiency. Responsibilities Greet visitors, clients, and vendors warmly and professionally, ensuring a positive first impression. Manage multi-line phone systems to handle inquiries, direct calls accurately, and provide excellent customer support. Maintain organized front desk area, including filing, data entry, and managing office supplies. Utilize productivity software such as Microsoft Office (Word, Excel) and spreadsheets to track appointments, schedules, and correspondence. Assist with calendar management and scheduling for staff or executives as needed. Handle clerical tasks including proofreading documents, managing client communication, and maintaining accurate records. Support office management activities by coordinating incoming mail, managing phone etiquette, and ensuring efficient office flow. Experience Previous office or administrative experience demonstrating strong organizational skills and attention to detail. Proficiency in computer literacy including Microsoft Office Suite (Word, Excel), spreadsheets, and data entry tools. Experience with multi-line phone systems and providing excellent customer service in a professional setting. Bilingual abilities are a plus to effectively communicate with diverse clients and visitors. Familiarity with QuickBooks or other bookkeeping software is desirable but not required. Strong typing skills along with good proofreading abilities to ensure clear communication. Ability to manage time effectively while handling multiple tasks in a fast-paced environment. Join us in delivering outstanding front desk support that keeps our organization running smoothly! We value proactive individuals who thrive on organization, communication, and creating welcoming environments for everyone they serve.