The Guest Services Associate manages reservations and guest experience at the Welcome Center.
KEY RESPONSIBILITIES
Manage check-ins, check-outs, reservations. Answer phones using OFMCRV standards. Provide maps, recommendations, schedules. Handle packages and mail. Maintain Welcome Center cleanliness. Support guest events and activities. Resolve concerns professionally.
Requirements:
QUALIFICATIONS
Hospitality/customer service experience preferred Strong communication and multitasking skills Friendly, engaging, and solutions-oriented
WORKING CONDITIONS
Weekends/holidays required Occasional evenings as needed
EEO & BENEFITS
Olde Florida Motorcoach & RV Resort is an Equal Opportunity Employer. Competitive pay and resort perks.