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Historic Tours of America Inc.

On-Site Guest Experience Specialist

Entry-Level JobVerifiedNo experience needed
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Job Description

Description

JOIN OUR HISTORIC TOURS OF AMERICA FAMILY

Position Purpose This on-site position in St Augustine, FL, is responsible for managing a large number of inbound Sales Phone calls promptly for tours and attractions located across the United States. You are to answer calls with a smile in your voice, enthusiasm, and pride in our many tourist locations and products. Your primary task is to make a high-energy sales pitch to sell tickets and take reservations while communication accurate information. Ensure the customer knows what they would miss by not taking our tour. You tell our story to everyone you come in contact with; they judge our company and all of our CASTmembers by the way you perform your job. This position is a part-time position at our Call Center in St Augustine. Our call center is open 7 days a week from 8am to 9pm, seasonally. Schedules vary weekly and may include weekends/weekdays; day and night shifts; and Holidays. We are seeking sales-focused, motivated, and detail-orientated individuals to answer questions, promote our tours and attractions, and sell tickets via the phone for trolley tours and attractions at all our locations, as well as many other attractions within the United Sates. Employee Benefits Competitive pay: $15.50 per hour + uncapped commissions!

Paid training:

$17 per hour All FT Employees are eligible for paid vacation time, as well as company sponsored health and wellness plans All FT, PT and Seasonal employees are eligible for: paid sick time, 401K plan with company matching

•, fun and upbeat work environment with various award and recognition celebrations throughout the year, First Stop Health - 24 hr. access to doctor by phone or computer for employee and their dependents (Employer pays 100%), discounts in retail stores and free admission to all company attractions Operating tours, attractions and retail in Boston, Charleston, Key West, Nashville, San Antonio, San Diego, St. Augustine, Savannah, and Washington, DC since 1980! Start your new Career with Us Today!  This positions requires the ability to work flexible hours/shifts, days/nights including weekends, weekdays, evenings, and holidays.

•Eligibility requirements may apply

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • 401(k) Plans
  • Professional Development