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Holiday Inn Express Lake Park

Front Desk Agent

Career Insights for Hotel Desk Clerk

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$27,532 / year median in Georgia

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Job Description

About us Holiday Inn Express Lake Park is a small business in Lake Park, GA. We are professional, agile and professional.
Our work environment includes:
Modern office setting Food provided Modern office setting
  • Overview:
  • We are currently seeking a dedicated Front Desk Agent to join our team in providing exceptional service to our guests. This position offers the opportunity to work in a dynamic hospitality environment and engage with guests from various backgrounds. This position will be subject to work any of the three shifts 7-3, 3-11, 11-7.
  • Duties:
  • Greet and check-in guests in a friendly and professional manner
  • Answer phone calls and provide information about hotel services
  • Handle guest requests and resolve any issues promptly
  • Assist with reservations and check-outs
  • Maintain a clean and organized front desk area
  • Multitask effectively in a fast-paced environment
  • Qualifications:
  • Previous experience in a hotel or hospitality setting preferred
  • Strong customer service and guest relations skills
  • Knowledge of hotel management systems and phone systems
  • Ability to work afternoon/evening shifts and weekends
  • Excellent communication skills with proficiency in phone etiquette
  • Multilingual abilities are a plus for interacting with diverse guests.
This position offers the opportunity to gain valuable experience in the hospitality industry, interact with guests, and contribute to the smooth operation of the hotel. If you are passionate about providing excellent customer service and enjoy working in a team-oriented environment, we encourage you to apply for this rewarding role.
Job Type:
Full-time Pay:
From $12.50 per hour
Benefits:
Employee discount
Experience:
Hotel experience: 1 year (Required)
Hotel:
1 year (Preferred) Front desk: 1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Required) Ability to
Commute:
Lake Park, GA 31636 (Required) Ability to
Relocate:
Lake Park, GA 31636: Relocate before starting work (Required)
Work Location:
In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements