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CE
Caesars Entertainment
Dual Rate Guest Services Rep/ Lead - Harrahs Hoosier Park (Full Time)
Job Description
Performs the duties of a Guest Service Representative and fulfills the duties as a Guest Service Lead when required. When performing Lead Responsibilities, supervises up to 25 employees in the absence of a Supervisor in the Guest Services Department. Assists in the direction and coordination of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, assigning, and directing work, addressing complaints, and resolving problems
DIRECTLY SUPERVISES
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Based on Indiana data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$28,205 / year median in Indiana