The Courtyard by Marriott in Fishers Indiana is seeking an outgoing Front Desk Representative who is responsible for serving as a positive, property ambassador by contributing to our guest's satisfaction throughout their stay. This position requires day, evening, night, and weekend flexibility.
Duties and Responsibilities:
- Attend to the needs of guests, especially during check-in and check-out.
- Providing information to guests about hotel policies, services and amenities.
- Responding to requests from guests for assistance and information about the local area (e.g. directions, places to eat).
- Entering/changing reservation information on the computer system.
- Posting charges to guest accounts and processing payments for guests.
- Informing housekeeping department about room status/availability.
- Operating hotel switchboard.
- Cleaning the front desk area.
- Adhere to all company policies and procedures to meet business goals and objectives.
Able to effectively communicate with guests, co-workers and managers.
Work Requirements:
High school diploma or general education degree (GED); or zero (0) to six (6) months related experience and/or training; or equivalent combination of education and experience. Flexible schedule. Be able to stand for long periods of time. Able to push, pull, lift and/or carry up to 25 lbs.
Work Environment:
- The work environment is fast-paced and deadline-oriented.
- This position may, from time to time, require a flexible work schedule.
- Frequent use of a computer and other office equipment is required.
- This position requires working independently with minimal supervision.
- This position requires working and interacting with other team members.
- This position involves frequent interaction with employees, both in person and over the telephone.
Job Type:
Part-time Pay:
$15.50 per hour
Benefits:
Paid time off Referral program Ability to
Commute:
Fishers, IN 46037 (Required) Ability to
Relocate:
Fishers, IN 46037: Relocate before starting work (Required)
Work Location:
In person