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Courtyard by Marriott - Fishers, IN

Guest Services Representative

Entry-Level JobVerifiedNo experience needed
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Job Description

The Courtyard by Marriott in Fishers Indiana is seeking an outgoing Front Desk Representative who is responsible for serving as a positive, property ambassador by contributing to our guest's satisfaction throughout their stay. This position requires day, evening, night, and weekend flexibility.
Duties and Responsibilities:
  • Attend to the needs of guests, especially during check-in and check-out.
  • Providing information to guests about hotel policies, services and amenities.
  • Responding to requests from guests for assistance and information about the local area (e.g. directions, places to eat).
  • Entering/changing reservation information on the computer system.
  • Posting charges to guest accounts and processing payments for guests.
  • Informing housekeeping department about room status/availability.
  • Operating hotel switchboard.
  • Cleaning the front desk area.
  • Adhere to all company policies and procedures to meet business goals and objectives.
Able to effectively communicate with guests, co-workers and managers.
Work Requirements:
High school diploma or general education degree (GED); or zero (0) to six (6) months related experience and/or training; or equivalent combination of education and experience. Flexible schedule. Be able to stand for long periods of time. Able to push, pull, lift and/or carry up to 25 lbs.
Work Environment:
  • The work environment is fast-paced and deadline-oriented.
  • This position may, from time to time, require a flexible work schedule.
  • Frequent use of a computer and other office equipment is required.
  • This position requires working independently with minimal supervision.
  • This position requires working and interacting with other team members.
  • This position involves frequent interaction with employees, both in person and over the telephone.
Job Type:
Part-time Pay:
$15.50 per hour
Benefits:
Paid time off Referral program Ability to
Commute:
Fishers, IN 46037 (Required) Ability to
Relocate:
Fishers, IN 46037: Relocate before starting work (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance