Be one of the first voices—and faces—of Blue Gate Theatre! Our Guest Experience & Reservations Specialists help guests plan memorable visits by booking theatre tickets, hotel stays, and dinner/theatre packages; answering questions; and providing friendly, accurate service by phone, online, and in person at our venue box offices. Specialists also provide general information and help direct calls to other Blue Gate businesses. This position plays a crucial role in delivering our customers' Blue Gate Brand products, and therefore must be friendly, patient, professional, and organized! A Guest Experience & Reservation Specialist will work a year-round rotating full-time or part-time schedule, from three to five shifts per week, between 10:00 am and 8:00 pm, including every other Saturday. They will also rotate between box offices at both venues - Blue Gate Music Hall & Blue Gate Performing Arts Center. Customer service, sales, or clerical experience is preferred, and previous box office or ticketing experience is a plus! We provide paid training for 3-4 weeks. Pay starts at $16.00 per hour. Blue Gate Hospitality is a family-owned and operated company. We pride ourselves on giving our best effort to ensure each guest has a great experience. We offer a wholesome environment, a flexible schedule, paid time off, advancement opportunities, and discounts at all Blue Gate properties.

Guest Experience & Reservations Specialist Requirements:

Always be friendly, patient, and calm with guests, co-workers, and managers. Strong attention to detail and organizational skills Efficiency, accuracy, and competence in all areas of work Must be comfortable and proficient with computers and relevant software, and be able to learn new programs and navigate various websites. Type and compose written communication. Teachable with a desire to learn. Display excellent verbal and written communication skills, including face-to-face and phone conversations with active listening. Initiative & personal accountability Must be at least 18 years old.

Pay:

From $16.00 per hour

Benefits:

401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance

Experience:

Customer service: 1 year (Preferred)

Sales:

1 year (Preferred)

Administrative or Clerical:

1 year (Preferred)

Language:

English (Preferred) Ability to

Commute:

Shipshewana, IN 46565 (Required)

Work Location:

In person