Front Desk Agent Country Inn and Suites By Radisson Holland Holland, MI Job Details Part-time | Full-time $15.00 - $16.50 an hour 1 day ago Benefits Employee discount Flexible schedule Qualifications Computer operation Teamwork Computer literacy Conflict management POS Patience Full Job Description Front desk agent Make First Impressions Count — Join Our Team! Do you love meeting new people and creating great experiences? We're looking for an energetic, customer-focused Front Desk Agent who thrives in a fast-paced environment and enjoys making guests feel welcome from the moment they walk in. If you're friendly, organized, and ready to be part of a team that values great service, we'd love to meet you!

What You'll Do:

Welcome guests with a smile and provide a smooth, efficient check-in/check-out experience Manage reservations, room assignments, and guest requests Answer calls and assist guests with questions about their stay and local area Handle guest concerns with professionalism and a problem-solving mindset Work closely with housekeeping and maintenance to keep everything running smoothly Keep the front desk area clean, organized, and inviting Process payments and maintain accurate records

What We're Looking For:

A positive attitude and strong people skills Customer service or hospitality experience (preferred but not required) Comfortable using computers and learning new systems Ability to multitask and stay calm under pressure Flexible availability (weekends/holidays may be required)

Preferred Skills:

Experience with POS or property management systems (PMS) Cash handling experience Problem-solving and conflict resolution skills

Why You'll Love Working Here:

Competitive pay Flexible scheduling Employee discounts on hotel stays Opportunities to grow within the company Supportive and team-oriented work environment

Schedule:

Morning, evening, and/or overnight shifts available

Pay:

$15.00 - $16.50 per hour

Benefits:

Employee discount Flexible schedule Shift availability: Night Shift (Preferred) Overnight Shift (Preferred)

Work Location:

In person