Hotel Front Desk Job Description - Saturday and Sunday availability is a must! We are looking for a well-groomed, friendly hotel front desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff. To be successful as a hotel front desk, you should provide guests with general information about the hotel and surrounding area, and stay up-to-date on attractions that may be of interest to guests.

Hotel Front Desk Responsibilities:

Checking guests in and out. Receiving and managing reservations made online and telephonically. Verifying guests' payment methods during check-in. Assigning rooms to guests and informing them of any specials offered by the hotel. Organizing transport services for guests at their request. Providing guests with information about the hotel.

Hotel Front Desk Requirements:

High school qualification or equivalent. Previous hospitality experience is a must. Strong written and verbal communication skills. Well-presented and professional appearance. Ability to learn on the job. Excellent customer service skills. Must have flexible hours. Weekend availability. Handle and resolve guest complaints Invoice and bill guests for their stay and services used. Communicate with guests to better understand their individual needs to provide them with the best service possible

Job Type:

Part-time Pay:

$14.00 - $16.00 per hour

Benefits:

Employee discount

Experience:

Hotel experience: 1 year (Preferred)

Work Location:

In person