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Hilton Garden Inn North Conway, NH

Hotel Front Desk Agent

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Job Description

This position's working hours are 3:00pm
  • 11:00pm We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and excellent customer service skills. Responsibilities
  • Greet guests and provide them with exceptional service
  • Check guests in and out efficiently
  • Handle guest inquiries and resolve any issues promptly
  • Operate phone systems and assist with reservations
  • Perform night audit duties as needed
  • Maintain a clean and organized front desk area Experience
  • Previous experience in guest services or hospitality is preferred
  • Knowledge of front desk operations and procedures
  • Strong communication and customer service skills
  • Bilingual or multilingual abilities are a plus
  • Familiarity with phone etiquette and handling customer inquiries
Job Type:
Full-time Pay:
Up to $17.00 per hour
Benefits:
Employee discount Flexible schedule Paid time off
Experience:
Hotel:
1 year (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements