We are looking for team members, If you have a knack for customer service, we'd like to meet you. Position is Full Time. Responsibilities Welcome guests upon their arrival and assign rooms Perform all check-in tasks Inform customers about payment methods and verify their credit card data Provide information about our hotel, available rooms, rates and amenities Respond to guest complaints in a timely and professional manner & apply resolution. Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Skills Work experience as a Hotel Front Desk Agent. Customer service attitude Excellent communication skills Work Remotely No Qualifications Strong customer service skills with a focus on guest satisfaction Previous experience in a front desk or hotel environment Excellent communication and phone etiquette Ability to work effectively in a fast-paced environment and handle guest inquiries professionally
Pay:
$35,360.00 - $37,440.00 per year
Benefits:
Employee discount Flexible schedule Free parking Professional development assistance Referral program