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Lourdes Health and Fitness

Front Desk Lead - Lourdes

Pay: $37,440/yr

Posted: 8 weeks ago

Location: Johnson City, NY (Onsite)

Last Updated: 3 days ago

Hours: Full-Time

Expires: 10/2/2026

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$33,265 / year median in New York

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Job Description

Job description Front Desk Lead -

Lourdes H&F The Role:

Lourdes Health & Fitness is seeking a Lead Front Desk Attendant who has excellent communication and customer service skills. The Lead Front Desk Attendant is responsible for greeting guests as they enter and exit the facility, answering phone calls, and directing callers to appropriate personnel. They must respond quickly and effectively to customer needs. The front desk is the first point of contact for current and prospective members and, therefore, must be supervised by individuals that possess an array of competencies and the capacity to carry out multiple functions in a timely manner. The Lead Front Desk Attendant duties include, but are not limited to: Directing phone calls to their respective destinations Annotate clear and concise messages Communicate with all departments to get messages delivered Schedule/confirm appointments Receive payments Remain aware of safety alert system and follow protocol

Lead Front Desk Attendant Qualifications:

A Lead Front Desk Attendant must have strong communication, interpersonal, and problem-solving skills. The Front Desk team is comprised of ambitious, career oriented individuals with strong interpersonal and organizational skills. The position relates very closely to our membership base so the candidates also must have a warm and friendly disposition. The position requires face to face as well as telephone and email communication. Have past experience in retail and/or customer interaction would be preferred Ability to lead a team Strong communication, interpersonal, and problem-solving skills Warm and friendly disposition Experience with face to face, telephone, and email communications Bilingual is a plus!

Benefits:

Complementary membership as well as discounts on auxiliary services! 401(K) Benefits for employees who work 30+ hours Opportunities for growth

Job Type:

Full-time Pay:

From $18.00 per hour

Benefits:

401(k) Dental insurance Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Vision insurance

Experience:

Customer service: 1 year (Required) Ability to

Relocate:

Johnson City, NY 13790: Relocate before starting work (Required)

Work Location:

In person