A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
Old Westbury Golf & Country Club, a private 490-member family country club, located in beautiful Old Westbury, Long Island, NY is searching for a weekend front desk agent.
Position Purpose:
The Front Desk Agent serves as a primary point of contact for members and guests at Old Westbury Golf & Country Club. This role is responsible for delivering a professional, welcoming, and efficient front desk experience while supporting clubhouse operations, member services, and administrative needs. The Front Desk Agent plays a key role in upholding the service standards of a private, high-end country club.
Member & Guest Services:
Greet members and guests warmly and professionally upon arrival Assist with check-in, directions, and general club inquiries Answer and direct phone calls courteously and efficiently Provide accurate information regarding club amenities, events, and policies Maintain awareness of daily club activities and schedules
Front Desk Operations:
Manage front desk operations during assigned shifts Handle member requests and relay messages to appropriate departments Maintain front desk organization and presentation standards Monitor lobby activity and assist as needed
Administrative Support:
Assist with basic administrative tasks such as filing, data entry, buffet labels, and reports Maintain logs, schedules, or sign-in sheets as required
Coordination & Communication Communicate:
Effectively with clubhouse departments and management Relay service requests or issues promptly Coordinate with valet, locker room, and other clubhouse staff
Professional Standards & Conduct:
Maintain a polished, professional appearance and demeanor Demonstrate strong communication and customer service skills Maintain discretion and confidentiality in a private club environment Represent Old Westbury Golf & Country Club professionally at all times
Qualifications:
A minimum of 2 years receptionist experience is preferred. Must be well acquainted with Microsoft office. Must be able to multi-task. Must be able to communicate clearly a professionally. Professional and team oriented. Must be able to work the following schedule:
Saturday:
8am-4pm (8am - 8pm if dinner is served)
Sunday:
8am-8pm
Position Start Date:
Immediately Please send resumes to: Maria Papachristou, Human Resources Director Old Westbury Golf & Country Club 270 Wheatley Road Old Westbury, NY 11568 (Fax) 516-626-1646 NO
PHONE CALLS OR WALK IN'S PLEASE
Additional Club information: Old Westbury has a rich history and offers 27 holes of golf, one indoor and 14 outdoor tennis courts, outdoor swimming pool and a fitness center. Currently the club has 490-member families. Summers are busy when the pool opens (Memorial Day Weekend through Labor Day Weekend). Multiple dining facilities offer varying meal periods with a range of cuisine styles. Annual Food and Beverage revenues approximate $4.6 million.
Pay:
$19.00 - $22.00 per hour
Compensation Package:
Hourly pay Ability to
Commute:
Old Westbury, NY 11568 (Required) Ability to
Relocate:
Old Westbury, NY 11568: Relocate before starting work (Preferred)
