Job description: TownePlace Suites located in Broken Arrow, OK has an immediate opening for a Front Desk Associate. We are looking for someone to work the 3PM-11PM Shift, Friday-Tuesday (Off Wednesday & Thursday). The starting rate of pay is $15 per hour and must be able to pass a drug test and background check. Overview Join our dynamic hospitality team as a Front Desk Associate, where your energetic and welcoming attitude will set the tone for an exceptional guest experience. In this vital role, you will be the first point of contact for visitors and guests, ensuring smooth check-ins, providing outstanding customer service, and maintaining a warm, professional environment. Your multitasking skills and hospitality expertise will help create memorable stays and foster guest loyalty in a vibrant resort or hotel setting. Responsibilities Greet guests with enthusiasm and professionalism, creating a positive first impression. Manage front desk operations including check-ins, check-outs, and reservations using multi-line phone systems. Provide exceptional guest services by addressing inquiries, resolving issues promptly, and offering local information. Handle guest relations with care, ensuring their needs are met and their stay is enjoyable. Maintain accurate records of guest information, reservations, and billing details. Uphold phone etiquette standards while managing multiple communication channels efficiently. Skills Strong customer service skills with a friendly, approachable demeanor. Familiarity with guest services, guest relations, and resort hospitality standards is a plus. Excellent communication skills, including phone etiquette and interpersonal interactions. Embark on a rewarding career where your enthusiasm fuels memorable guest experiences! We value energetic professionals who thrive in fast-paced environments and are passionate about delivering top-tier hospitality services. Join us to be part of a vibrant team dedicated to excellence in guest relations!

Job Type:

Full-Time Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person

Pay:

From $15.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off

Work Location:

In person