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QI
Quality Inn
Front Desk Agent/Breakfast Attendant
Entry-Level JobVerifiedNo experience needed
Career Insights for Hotel Desk Clerk
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Based on Pennsylvania data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$31,486 / year median in Pennsylvania
Job Description
Job Summary Hotel Front Desk Agent (Night Shift) We are seeking a reliable and customer-focused Hotel Front Desk Agent to join our team. Responsibilities include welcoming guests, checking guests in and out, answering phone calls, making reservations, addressing guest questions and concerns, and providing excellent customer service. The ideal candidate will also assist with light housekeeping and general cleaning tasks, including maintaining the lobby, breakfast area, laundry, and other public spaces as needed to ensure the hotel remains clean and presentable. Candidates should have strong communication skills, basic computer knowledge, the ability to multitask in a fast-paced environment, and a flexible schedule, including weekends and holidays. Previous hotel or customer service experience is preferred but not required.