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Holiday Inn Express & Suites

Hotel Guest Services Representative

Pay: $31,200/yr

Posted: 8 weeks ago

Location: Lititz, PA (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 9/27/2026

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$31,486 / year median in Pennsylvania

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Job Description

Hotel Front Desk Agent At Holiday Inn Express our purpose is to provide simple, smart travel. That's where you come in. When you're part of the Holiday Inn Express brand you're more than just a job title. At Holiday Inn Express we look for people who are welcoming and smart; people who can focus on the things that really matter to our guests and get them right every time. The Holiday Inn Express & Suites Lancaster-Lititz is located just minutes from downtown Lititz. We are looking for

FRIENDLY, GUEST

FOCUSED and

RELIABLE

people to join our busy and professional team. Shifts Available - We are currently looking to fill the part time 7am-3pm shift on Tuesdays and Wednesdays, and 11pm-7am on Thursdays. We are also looking to hire a full-time desk agent for the 3pm-11pm shift Fridays- Tuesdays. We also ask that you understand that the Hospitality Industry requires availability on weekends and holidays. The ideal candidate is Likely to have worked at least 1 year in a hotel or customer service environment, but not required. Be able to demonstrate initiative and think for themselves. Be someone who has a reputation for delivering great service. Have reliable transportation. Dependability is a must. HotelKey experience is a plus! In return, the Holiday Inn Express & Suites Lancaster-Lititz will give you competitive wages, as well as opportunities to learn new skills and grow your career. If this sounds like something you would excel at, please apply through Indeed and complete the requested assessments. This hotel is independently owned and operated by RRR Hospitality, LLC.

Pay:

From $15.00 per hour

Work Location:

In person