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Holiday Inn Express - Ashley Phosphate/Northwoods
Hotel Front Desk - Weekday and Weekend Positions Available
Career Insights for Hotel Desk Clerk
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Based on South Carolina data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$29,062 / year median in South Carolina
Job Description
Position Overview:
Looking for someone that can work only occasional weekend or someone that can work weekdays, primarily 2-9pm or someone that can work both. Are you someone who enjoys meeting and engaging with new people? We are seeking a friendly and enthusiastic individual to join our front desk team! As a front desk team member, you'll be the first point of contact for our guests, providing exceptional service and ensuring a smooth check-in/check-out process. If you have a passion for customer service and experience in hotel/front desk operations, we would love to have you on board!Key Responsibilities:
Greet and check guests in and out in a friendly and professional manner Handle guest inquiries, requests, and concerns with a positive attitude Maintain accurate guest records and reservations Operate Opera PMS (experience preferred but not required) Support the front desk team and assist with other operational tasks as needed Help create a welcoming atmosphere for guests and ensure they have an enjoyable stayRequirements:
Previous hotel/front desk experience is required Strong communication skills and a customer-first attitude Ability to work independently and stay organized in a fast-paced environment Flexible schedule, with availability for weekday afternoons/evenings and weekends Opera PMS experience is preferred but not necessaryCompensation:
Starting pay will be based on hotel experience.Schedule:
Schedules are made one month in advance. Employees sign up for shifts on a monthly calendar based on availability and when they are able to work. This is also used for requesting off as well. This specific position will be part time. Scheduled shifts will primarily be 2pm-8pm on weeknights and 7-2pm or 2-9pm weekends.Job Type:
Part-time Pay:
$14.00 - $15.00 per hourBenefits:
Employee discount Flexible schedule Paid time off Application Question(s): Do you have experience with OPERA pms systems? If you answered yes to the Opera PMS experience, which hotel(s) did you work for? How long?Work Location:
In personBenefits
- Paid Time Off (PTO)
- Flexible Work Schedules
- Dental Insurance
- Discounts/Reimbursements