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HB
Hampton by Hilton
Front Desk Agent
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Job Description
We're looking for applicants that are reliable and punctual. The shifts we are looking to hire for mainly include morning shifts on the weekends and/ or overnight shifts Manage online, phone and in-person room reservations Welcome guests, check them in, distribute room keys and explain the hotel's amenities Take payment from customers Respond to guests' issues and complaints in a friendly, timely manner Explain local amenities and attractions to guests Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs