Register guests and assigns rooms. Accommodates special requests whenever possible. Assists in registration and blocking of rooms for reservations as per requested. Thoroughly understands and adheres to proper credit and cash-handling policies and procedures. Understands room status and room status tracking. Knows room locations, types of rooms available, and room rates. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms. Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Possess know of using a computer and other front desk equipment. Files room key cards. Able to type on the computer at a reasonable speed. Process guest check-outs. Uses proper telephone etiquette. Uses proper mail, package, and message handling procedures. Read and initials the "Red Book" daily. Is aware of daily activities and meeting taking place in the hotel. Attends department meetings. Able to do minor maintenance. Be willing to do laundry as well as fold. Be able to clean and maintain the appearance of the lobby, breakfast room and meeting/banquet room as well as the exterior of the hotel.' '

Work Location:

One location

Work Remotely No Job Type:

Full-time Education:

High school or equivalent (Preferred)

Experience:

Hotel Experience:

1 year (Preferred)

Front Desk:

1 year (Preferred)

Work Location:

In person